AI receptionist for real estate
AI receptionist for real estate agents and property managers
A real estate phone rings for very different reasons: a buyer who saw a sign, a seller thinking about listing, a tenant with a leak, an owner looking for a manager. An AI receptionist answers your line 24/7 in English, Spanish, German, French and Italian, works out which one is calling, collects what your team needs and schedules showings or consultations in Google Calendar or the scheduling system you already use, if it has an API.
One-time implementation starting at $999 + monthly subscription starting at $399
Callers are told they are talking to an AI assistant. It is never presented as a person.
How calls work in real estate and property management
Sales calls are about timing. A buyer calling about a listing wants to see it soon, and a seller deciding who should list their home may be calling more than one agent that week. Both want a clear next step: a showing, a listing consultation or a call from the agent.
Property management calls are about the building. Tenants call about repairs, lockouts, noise and rent; owners call about their property or about hiring a manager; prospective renters call about vacancies. Some of it can wait for office hours and some can't: water coming through a ceiling at 2 a.m. is not a next-week problem.
Agents and property managers are rarely at a desk. They are at showings, inspections, closings and unit turnovers, so calls stack up while they are with someone else.
What the AI receptionist does for real estate and property management teams
Set up with your listings or properties and your routing rules, it can:
- Identify buyer, seller, tenant or owner inquiries
- Collect property preferences
- Schedule showings or consultations
- Route maintenance requests
- Identify urgent property issues
- Follow up with your own clients about new listings, with their consent
- Remind clients before a closing which documents are still missing
You approve every question it asks. Write them with fair housing rules in mind: about the property and the move, not about the caller's personal characteristics.
When the AI receptionist answers for your office
Agents are at showings and managers are walking units. Choose when it answers:
- 24/7, for buyers who call on a sign at night and tenants with an after-hours problem
- Outside office hours and on weekends
- When agents are at showings, inspections or closings
- During busy open-house weekends and move-in and move-out season
What a real estate or property management team should set up first
Who takes which caller
Decide where each type of caller goes: buyers to a buyer's agent, sellers to the listing agent or broker, tenants to property management, owners to the person who handles management accounts.
Your urgent property issues
List what can't wait: active leaks, flooding, no heat, no water, a lockout or a door that won't lock. Those calls are transferred to your on-call maintenance contact or marked urgent.
Maintenance requests and emergencies
Routine repairs go into your maintenance request process with the unit, the problem and permission to enter; emergencies go to a person. Tell us how your team takes requests today.
The listings and vacancies it can talk about
Give it the listings or vacancies it may discuss and what it may say about each, such as location, size and showing availability. It answers only what you approve.
Fair housing in every question
Keep the questions about the property and the move, not about the caller's race, color, religion, sex, national origin, disability or familial status. You approve every question before it goes live.
Rent, deposits and applications stay with you
Rent payments, security deposits and rental applications stay with your property management process. The AI receptionist does not take payments or approve applications.
What the AI receptionist collects from buyers, sellers, tenants and owners
The questions change with the caller. The AI intake agent can ask:
- Buyers: the area, the type of home, the bedrooms and the price range they have in mind, and when they want to move
- Sellers: the property address, when they want to sell and whether it is listed today
- Tenants: the unit, the problem, whether it is urgent and permission to enter
- Owners: the property, the number of units and what they need from a manager
- Prospective renters: the vacancy, the move-in date and the times they can see it
- Everyone: name, phone number and email
We set up the questions for each type of caller with you. Each conversation produces a structured intake summary. A maintenance request carries the unit and the problem, so your maintenance team knows where to go.
Follow-ups on new listings and reminders before a closing
It can also reach your own clients by text or email, only when they have agreed to hear from you:
- New listings that match what a client told you they are looking for, sent only to clients who gave their consent
- "We're about to close, and you're still missing these documents": a reminder before a closing, with the documents your agent asked for
- A running list of which requested documents a client has sent and which are still missing
- Your agent checks every document; the AI never decides that a file is ready to close
Follow-ups and reminders go only to your own clients who have agreed to receive them. You approve the wording before anything is sent.
What happens when someone calls your real estate office
The call is answered
The AI receptionist answers in English, Spanish, German, French or Italian and lets the caller know it is an AI assistant for the office.
It identifies the caller
Buyer, seller, tenant or owner: it asks what the call is about and follows the questions you set up for that caller.
It schedules or routes
It schedules a showing or consultation in Google Calendar or your scheduling system, if it has an API, and routes maintenance requests to your maintenance team. Callers can reschedule or cancel a showing by phone.
It transfers urgent issues
An urgent property issue, such as water coming through a ceiling, is transferred to your on-call contact, as your rules say.
You get the daily summary
After the business day: calls handled, new buyer and seller leads, each intake, showings booked, tomorrow's showings, changes, urgent property issues and follow-ups.
Works with Google Calendar and your property management or showing software
If your team schedules in Google Calendar, or in property management or showing software that has an API, we connect the AI receptionist to it, so showings and consultations land in the calendars your agents and managers already use.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately. Tell us which tools your office uses when you book a strategy call.
For real estate agents, brokerages and property managers
Solo agents and real estate teams, brokerages that take calls on many listings, and property management companies that look after rentals for owners. If buyers, sellers, tenants or owners call your office, it is for you.
Other industries
- AI receptionist for home services & contractors
- AI receptionist for professional services
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- AI receptionist for cleaning businesses
- AI receptionist for facial & skincare studios
- AI receptionist for massage studios & therapists
- AI receptionist for auto repair shops
- AI receptionist for salons
- AI receptionist for barbershops
- AI receptionist for day spas
Pricing for real estate offices: Starting at $999 implementation + $399/month
The final price depends on your business. Custom plans are quoted on the strategy call.
Available to businesses in the United States, with calls in English, Spanish, German, French and Italian.
One-time implementation
Starting at
$999
Monthly subscription
Starting at
$399/month
Included
- AI receptionist configuration
- Business knowledge setup
- Industry-specific intake questions
- Calendar integration
- Call summaries
- Daily reporting
- Basic call routing
- English, Spanish, German, French and Italian support
Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately.
Real estate AI receptionist FAQ
Can it tell a buyer lead from a seller lead?
Yes. It identifies whether the caller is a buyer, seller, tenant or owner and asks the questions you set up for that caller, then routes the call or the intake to the right person.
Can it schedule property showings?
Yes. It checks availability and books showings in Google Calendar or a showing or scheduling system that has an API. You decide which listings or vacancies it can book.
How does it handle a tenant's maintenance request?
It collects the unit, the problem and whether it is urgent, and routes the request to your maintenance team. Urgent property issues are transferred to your on-call contact.
Does it screen tenants or approve applications?
No. It collects property preferences and schedules showings. Screening, applications and approvals stay with your team.
Can a buyer reschedule a showing?
Yes. It can reschedule or cancel a showing when the caller asks, so the time is free for another buyer.
Does it work with my property management or scheduling software?
If your office schedules in Google Calendar, or in software that has an API, yes. Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately. Tell us which one when you book a strategy call.
Does it ask questions that could raise fair housing issues?
It asks only the questions you approve. We write them with you about the property and the move, not about protected characteristics such as race, religion, disability or familial status.
Can it follow up with my clients about new listings?
Yes, with your own clients who have agreed to hear from you. It sends them new listings that match what they asked for, by text or email. Clients who have not given consent get no messages.
Can it tell a client which documents are missing before a closing?
Yes. You give it the documents the closing needs, and it tells the client which ones are still missing, by text or email, if the client has agreed to receive messages. It keeps track of what has come in; your agent checks every document and decides when the file is ready.
Will buyers and tenants know they are talking to an AI?
Yes. Callers are told they are talking to an AI assistant. It is never presented as a person.
How much does an AI receptionist for real estate cost?
One-time implementation starting at $999 + monthly subscription starting at $399. It includes AI receptionist configuration, business knowledge setup, industry-specific intake questions, calendar integration, call summaries, daily reporting, basic call routing and English, Spanish, German, French and Italian support. Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing. The final price depends on your business. Custom plans are quoted on the strategy call.
Is the first call free?
Yes. The first 30-minute strategy call is free.
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