AI receptionist for contractors
AI receptionist for home services and contractors
Calls to a contractor come from a flooded basement, a furnace that won't start or a kitchen someone wants redone, usually while your crew is up on a roof or under a sink. An AI receptionist answers your business line 24/7 in English, Spanish, German, French and Italian, works out what the job is and how urgent it is, and books the estimate or service visit in Google Calendar or the scheduling software you already use, if it has an API.
One-time implementation starting at $999 + monthly subscription starting at $399
Callers are told they are talking to an AI assistant. It is never presented as a person.
How calls work for home service businesses and contractors
Home service calls sort themselves by urgency. A burst pipe, no heat in winter, no cooling in a heat wave, a sparking outlet or a roof leaking in a storm can't wait for next week. A dripping faucet, a seasonal tune-up or a new deck can. The first job on every call is telling the two apart.
Most jobs start at the property. Repair and service trades send a technician for a diagnostic or service visit; remodelers, roofers and landscapers send someone to measure and look before any number is put on the work. Either way, the visit needs an address, access details and a time when someone will be home.
And the schedule is built around routes and crews. A technician can only be in one part of town at a time, an install can take a whole crew for days, and calls after hours usually go to whoever is on call that night.
What the AI receptionist does for a home service business
Set up with your services, your service area and your rules for urgent calls, it can:
- Understand the requested service
- Collect property and project details
- Identify urgent requests
- Schedule estimates or service visits
- Prepare project summaries
You decide what counts as urgent and who takes those calls. Pricing and diagnosis stay with your technicians and estimators.
When the AI receptionist answers for your business
Your techs are on jobs and the office may be one person. Choose when it answers:
- 24/7, including nights, weekends and holidays
- After the office closes, when only the on-call tech is working
- When everyone is out on jobs
- During storm season and the first hot or cold week of the year
What a contractor should set up before the AI receptionist answers
What counts as an emergency
Write the list: active leaks, no heat, no cooling, no power, sewage backups, storm damage, or whatever your trade treats as urgent. Calls that match are flagged and transferred to your on-call number, if you have one, so they don't wait for the morning.
Your service area
List the cities or ZIP codes you cover, so callers outside them hear an approved answer you write instead of getting a visit you can't make.
Estimate visits and service visits
Decide which jobs start with an estimate visit, which with a diagnostic or service visit, and how long each one takes in your calendar.
Crews and technicians
Give each technician or crew a calendar with the work they do and the area they cover, so a visit goes to someone qualified for that job.
Approved answers for homeowners
Write what it may tell callers about your services, hours, service area and availability. Pricing, estimates and trip charges stay with your team.
What the AI receptionist collects for a home service job
When a homeowner or property manager calls, the AI intake agent can ask for:
- The caller's name, phone number and the service address
- Whether they own the home, rent it or manage it for someone else
- What they need: a repair, a service visit, an installation or an estimate for a project
- What is happening, in their own words, and since when
- Whether it is urgent, such as water actively leaking or no heat
- Property details that matter for the job, such as the age of the system, the type of home or access to the attic or crawl space
- When someone can be home to let the technician in
Your trade decides the questions: a roofer and an HVAC company ask different things. Each conversation produces a structured intake summary. It becomes the project summary your technician or estimator reads before the visit.
What happens when a customer calls your business
The call is picked up
The AI receptionist answers in English, Spanish, German, French or Italian, introduces itself as an AI assistant and asks what is going on at the property.
It checks for urgency
If the caller describes something on your emergency list, it transfers the call to your on-call technician, or marks it urgent in the intake summary when nobody is on call.
It collects the job details
The address, what needs doing, the property details your trade asks for and when someone will be home.
It books the visit
It schedules the estimate or service visit in Google Calendar or your scheduling software, if it has an API. Customers can reschedule or cancel by phone if their plans change.
You get the daily summary
When the day is done: calls handled, new jobs, estimates and visits booked, tomorrow's visits, changes, urgent requests and leads worth a follow-up call.
Works with Google Calendar and your field service scheduling software
If your business schedules in Google Calendar, or in field service or scheduling software that has an API, we connect the AI receptionist to it, so estimates and service visits go into the same schedule your dispatcher and technicians use.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately. Tell us which software runs your schedule when you book a strategy call.
For HVAC, plumbing, electrical, roofing and other home service trades
HVAC companies, plumbers, electricians, roofers, remodelers, handymen, landscapers, pest control, garage door and appliance repair companies, and other contractors who work at the customer's home. If homeowners call you for a visit or an estimate, it is for you.
Other industries
- AI receptionist for cleaning businesses
- AI receptionist for real estate & property management
- AI receptionist for auto repair shops
- AI receptionist for professional services
- AI receptionist for tax & accounting firms
- AI receptionist for facial & skincare studios
- AI receptionist for massage studios & therapists
- AI receptionist for salons
- AI receptionist for barbershops
- AI receptionist for day spas
Pricing for contractors: Starting at $999 implementation + $399/month
The final price depends on your business. Custom plans are quoted on the strategy call.
Available to businesses in the United States, with calls in English, Spanish, German, French and Italian.
One-time implementation
Starting at
$999
Monthly subscription
Starting at
$399/month
Included
- AI receptionist configuration
- Business knowledge setup
- Industry-specific intake questions
- Calendar integration
- Call summaries
- Daily reporting
- Basic call routing
- English, Spanish, German, French and Italian support
Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately.
Home services AI receptionist FAQ
How does it know a call is an emergency?
You give it your emergency list when we set it up, such as active leaks, no heat or no power. It identifies urgent requests against that list and transfers them to your on-call number or marks them urgent in the intake summary.
Can it give a price or an estimate over the phone?
No. It schedules the estimate or service visit. Pricing and diagnosis stay with your team.
Can it book estimates for remodeling or roofing projects?
Yes. It collects the property and project details, such as what the customer wants done and the size of the space, and books the estimate visit in Google Calendar or scheduling software that has an API.
What about calls from outside our service area?
List the areas you cover when we set it up. It asks for the address and gives callers outside your area the approved answer you write, instead of booking a visit.
Can a customer move a service visit to another day?
Yes. When a customer calls to change plans, it can reschedule or cancel the visit and free that slot on the technician's route.
Does it work with my field service scheduling software?
If you schedule in Google Calendar, or in field service software that has an API, yes. Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately. Tell us which one when you book a strategy call.
Can it talk to Spanish-speaking homeowners?
Yes. It runs the same intake in Spanish, so a homeowner can describe the problem in the language they're most comfortable with.
Will homeowners know they are talking to an AI?
Yes. Callers are told they are talking to an AI assistant. It is never presented as a person.
How much does an AI receptionist for a contractor cost?
One-time implementation starting at $999 + monthly subscription starting at $399. It includes AI receptionist configuration, business knowledge setup, industry-specific intake questions, calendar integration, call summaries, daily reporting, basic call routing and English, Spanish, German, French and Italian support. Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing. The final price depends on your business. Custom plans are quoted on the strategy call.
Is the first call free?
Yes. The first 30-minute strategy call is free.
Your AI Receptionist. Available 24/7. Never Miss Another Business Opportunity.
Don't just answer calls. Turn every conversation into an opportunity.