AI receptionist for massage therapists
AI receptionist for massage studios and massage therapists
A massage therapist can't answer the phone with oil on their hands, and most massage studios are one or two therapists booked back to back. An AI receptionist answers your calls 24/7 in English, Spanish, German, French and Italian, asks which massage and how long, notes the client's preferences for the therapist and books the session in Google Calendar or the booking system you already use, if it has an API.
One-time implementation starting at $999 + monthly subscription starting at $399
Callers are told they are talking to an AI assistant. It is never presented as a person.
How calls work at a massage studio
Massage is sold by the hour. A 60-minute session is the default, 90 minutes is common, and a therapist needs time between clients to change the table and reset the room. A schedule that ignores that time runs late by the afternoon.
Many massage therapists work alone, or with one or two others, and spend most of the day in session. A call that comes in during a 90-minute massage waits an hour and a half, and by then the caller may have booked somewhere else.
Regulars come back on a rhythm, every week or every month, often with the same therapist, and packages of sessions are common. Clients also have preferences the therapist needs before the session starts: firm or light pressure, areas to focus on or avoid, and whether they would rather talk or stay quiet.
What the AI receptionist does for a massage studio
Once it knows your massage menu and who is on the schedule, it can:
- Answer approved questions about massage types and session lengths
- Ask for the massage, the length and a therapist preference
- Note pressure and focus-area preferences for the therapist
- Book, reschedule and cancel sessions, including a regular's next one
- Route injury and health questions to the therapist
The AI never gives medical, skin-diagnosis or health advice. Medical and insurance-billed massage are not on its schedule.
Choose the hours it covers for your massage practice
You are in session most of the day. Choose when it answers:
- 24/7, for clients who book a massage late at night
- Whenever you are in session with a client
- Before and after your working hours
- In the weeks before Mother's Day, Valentine's Day and the holidays, when gift bookings pile up
Before it answers: what a massage practice decides
Session lengths and turnover
Put each massage on your menu with its real length and the time you need to reset the room after it, so back-to-back bookings leave you room to breathe.
Your therapists and their specialties
If more than one therapist works with you, give each one a calendar and the massage types they offer, such as deep tissue, Swedish or sports massage. Clients who ask for someone by name are booked with that therapist.
Preferences, not health information
Decide which preferences the AI asks for before a first session, such as pressure, focus areas and areas to avoid. They reach the therapist as preferences; health history stays with your own intake form.
Questions that go to the therapist
Questions about injuries, pain, pregnancy, medications or whether massage is safe for someone are not for the AI to answer. List who takes them, and the AI routes them to that therapist or notes them for a callback.
Packages and regulars
Weekly and monthly regulars and prepaid packages keep a practice full. Set the furthest date a client can book, and a regular who calls gets the next session with the same therapist.
Gift bookings and policies
Gift cards, deposits and cancellation fees stay in your booking system and your policies; the AI never handles a payment.
Questions it asks before a massage
It asks for the booking and the client's preferences, not health history:
- Name and a number to reach them
- The type of massage and the length: 60, 90 or another length on your menu
- First session with you, or a returning client
- A therapist preference, by name or by gender
- Pressure preference: light, medium or firm
- Areas to focus on or to avoid, as the client describes them
- When they would like to come in
Pressure and focus areas travel as preferences, never as health information. A health history belongs on your intake form, and contraindication questions are routed to the therapist. Each conversation produces a structured intake summary.
A call to your massage studio, step by step
It answers while you're in session
It greets the caller in English, Spanish, German, French or Italian, says up front that it is an AI assistant, and your session goes on undisturbed.
It asks about the massage
Which massage, how long, which therapist, and the pressure and focus areas the client prefers.
It books, moves or cancels the session
It looks for an open table in Google Calendar or your booking system, if it has an API, and holds the session. A client who needs a different day can reschedule or cancel by phone; a regular can lock in next week before hanging up.
It transfers questions for the therapist
A caller who mentions pain, an injury, a recent surgery or a medical condition goes to the therapist, by transfer or a message, and gets no opinion from the AI.
Your daily summary arrives
After your last client: how many calls came in, first-time clients, sessions booked, tomorrow's table, moves and cancellations, and anyone a therapist should call back.
Works with Google Calendar and your massage booking software
Sessions go straight into the calendar you check between clients: Google Calendar, or massage booking software that has an API, connected by us.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately. If you work on your own, one calendar is all it needs; tell us what you use on the strategy call.
For massage studios and licensed massage therapists
Licensed massage therapists who work alone, massage studios with a few therapists and mobile therapists who take bookings by phone. Relaxation and wellness massage only: no medical or insurance-billed massage, chiropractic care or physical therapy. If your phone rings while you are working on someone, it is for you.
Other industries
- AI receptionist for facial & skincare studios
- AI receptionist for day spas
- AI receptionist for salons
- AI receptionist for barbershops
- AI receptionist for home services & contractors
- AI receptionist for cleaning businesses
- AI receptionist for real estate & property management
- AI receptionist for tax & accounting firms
- AI receptionist for professional services
- AI receptionist for auto repair shops
Pricing for massage studios: Starting at $999 implementation + $399/month
The final price depends on your business. Custom plans are quoted on the strategy call.
Available to businesses in the United States, with calls in English, Spanish, German, French and Italian.
One-time implementation
Starting at
$999
Monthly subscription
Starting at
$399/month
Included
- AI receptionist configuration
- Business knowledge setup
- Industry-specific intake questions
- Calendar integration
- Call summaries
- Daily reporting
- Basic call routing
- English, Spanish, German, French and Italian support
Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing.
Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately.
Questions massage therapists ask
Will the AI answer questions about injuries or health conditions?
No. The AI never gives medical, skin-diagnosis or health advice. Whether massage is safe with an injury, a condition or a pregnancy is the therapist's call, so those calls are routed to the therapist.
Can it note the pressure a client likes or an area to focus on?
Yes. It asks about preferences such as light, medium or firm pressure and areas to focus on or avoid, and puts them in the intake summary for the therapist. They are noted as preferences, not health information.
Can it rebook a client's next massage in a package?
Yes. A client working through a package can book the next massage on the same call, with the same therapist if they ask; it lands in Google Calendar or a booking system that has an API.
I work alone. Can it answer while I'm with a client?
Yes. It answers while your hands are busy, books into your one calendar and leaves the summary for when your session ends.
Can a client reschedule or cancel a massage by phone?
Yes: it will reschedule or cancel the session on the call and free the time for someone else. Your late-cancellation fee, if you charge one, stays your policy.
Does it work with my massage booking software?
Yes, when it is Google Calendar or a booking app that has an API. Connecting Google Calendar, or a booking system that has an API, is included. More complex integrations are quoted separately.
Is it clear to clients that the voice on the phone is an AI?
Yes. Callers are told they are talking to an AI assistant. It is never presented as a person.
How much does an AI receptionist for a massage studio cost?
One-time implementation starting at $999 + monthly subscription starting at $399. It includes AI receptionist configuration, business knowledge setup, industry-specific intake questions, calendar integration, call summaries, daily reporting, basic call routing and English, Spanish, German, French and Italian support. Monthly usage limits apply. Additional integrations, custom workflows, and higher call volumes may require upgraded pricing. The final price depends on your business. Custom plans are quoted on the strategy call.
Is the first call free?
Yes. The first 30-minute strategy call is free.
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